At PRIME, we strive to ensure our customers are satisfied with our services. If you are not entirely satisfied with your purchase, we’re here to help.

Refund Eligibility:

• Refund requests must be made within 14 days of the purchase date.
• To be eligible for a refund, the service must not have been fully delivered or utilized.
• Proof of purchase is required.

Non-Refundable Services:

• Completed projects and delivered services.
• Subscription-based services after the billing period has started.

How to Request a Refund:

1. Contact us at [email protected] with your order details and reason for the refund request.
2. Our team will review your request and respond within 5 business days.

Processing Time:

• Approved refunds will be processed to the original payment method within 7-10 business days.

For further inquiries, please reach out to our support team.